
What’s inside this article
During change, it’s essential leaders understand that any organisational or personal change initiative will not be successful unless they build their employees’ capability to engage and participate.
Companies must consider both the technical and psychological capabilities their employees will need to manage the change and also succeed in the ‘new normal’ way of working. This article explores the role of trusting relationships in equipping employees to be successful in a changed organisation and provides specific strategies to help develop them.

What you’ll take away from this article
- What trust is and why it’s crucial in the workplace
- What stops us from building trusting relationships
- What you can do to build and nurture trust during periods of change