Our approach

Our clients don’t describe us as their supplier but as their partner. When we partner with you, we see ourselves as an extension of your team. You will be supported by a dedicated Lane4 team who will ensure a world-class solution and service for both stakeholders and learners.

At Lane4 we believe that any truly high-performing environment is built on a diverse and inclusive culture. Our commitment to diversity and inclusion is deeply embedded in our DNA and helps us to build our business and improve people’s working lives.

Our diverse and inclusive culture is strengthened within the business by passionate groups of individuals who have formed working groups. They stimulate the conversation, learning and awareness around some key issues – Black Lives Matter group, THRIVE women’s network and Mind4 mental health awareness group.

Lane4 exists to build winning organisations and make a difference to people’s working lives. And we feel a deep responsibility to extend this impact to the world around us. Our focus on the 3 P’s of People, Planet and Profit, is engrained into the fabric of how we operate.

Our employees devote a percentage of their time to support causes; pro bono consulting with non-profits; and building the creation of social value into our client programmes. Some of the initiatives we support are Behind Every Kick, OSCAR Foundation, PentUp Foundation and the Athlete Transition programme.

At Lane4, we believe that everyone should have the chance to be successful, and that starts with looking after our wellbeing. True wellbeing is holistic, where our mind, body and environment are well balanced.

As well as our client work on wellbeing, we use a holistic and practical approach to support our own people to thrive at work. Activities range from mental health and resilience sessions, exercise classes, wellbeing benefits and a culture of autonomy and care. We also encourage continuous learning and development.

We care for our customers and broader network and we take our responsibility for the security of customer and employee data very seriously. We place a high priority on safeguarding confidential information and processing personal data in an ethical manner.

Privacy and data protection is factored into the design and delivery of our business services, marketing, IT systems and business practices so that our clients, employees and service users’ right to data privacy and protection is our default position. We adhere to data protection regulations for the UK and EU GDPR.

We believe that you’re only as good as the company you keep. Over the years we have developed trusted partnerships with organisations who reflect our culture and values and, together, help to make a difference to organisational performance and improve people’s working lives.

Our commercial and academic partnerships include; Brand Vista, Centre Stage, Diversity by Design, GoBeyond, Learning Technologies Group, Loughborough University, Lumina Sparks, Open Sesame and Mott MacDonald. We call upon our delivery partners if it means we can serve your needs better.